Automation App
Privacy Policy
Effective Date: April 3, 2026
1. Introduction
Automation App ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes in detail how we collect, use, store, share, and protect information about you when you visit automationapp.org, contact us, or use any of our automation and software development services.
This policy applies to all current and former clients, website visitors, and any other individuals whose personal information Automation App processes while operating our business. By accessing our website or engaging our services, you consent to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.
This Privacy Policy is incorporated into and made a part of Automation App's Terms of Service. Capitalized terms not defined herein have the meanings given to them in the Terms of Service.
2. Information We Collect
Automation App collects personal information that you provide directly to us, information generated through your use of our services, and limited information collected automatically when you visit our website. The categories of information we collect include:
- Contact Information: Your full name, email address, phone number, and mailing or billing address.
- Project Information: Details about your business processes, workflows, software requirements, and technical specifications necessary to design and deliver custom automation solutions.
- Communications: Records of all communications between you and Automation App.
- Usage and Technical Data: Information collected automatically when you visit automationapp.org, including your IP address, browser type, operating system, referring URL, pages visited, time spent on pages, and other diagnostic data.
- Cookies and Tracking Data: Information collected through cookies and similar technologies as described in Section 7.
3. How We Use Your Information
- Service Delivery: To provide, manage, and fulfill our automation and software development services.
- Client Communication: To respond to your inquiries, provide service updates, and communicate important information related to your project.
- Payment Processing: To facilitate secure payment through Stripe.
- Service Improvement: To analyze how our services are used and develop new features or offerings.
- Legal Compliance: To comply with applicable laws and enforce our Terms of Service.
- Fraud Prevention: To detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Marketing Communications: With your consent, to send you information about Automation App's services, promotions, or updates. You may opt out at any time as described in Section 9.
Automation App will not use your personal information for any purpose materially different from those described above without providing prior notice and, where required by law, obtaining your consent.
4. How We Share Your Information
Automation App does not sell, rent, lease, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your information only in the following limited circumstances:
- With Service Providers: Trusted third-party vendors including Stripe for payment processing, cloud hosting providers, project management platforms, and website analytics providers. These third parties are contractually obligated to use your information only as directed by Automation App.
- As Required by Law: We may disclose your information if required by applicable law, regulation, legal process, or governmental authority.
- To Protect Rights and Safety: We may disclose information where we believe it is necessary to investigate potential violations, suspected fraud, or threats to safety.
- Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. You will be notified prior to any such transfer.
5. Data Retention
- Active Client Records: Retained for a minimum of three (3) years following completion of services.
- Inactive Inquiries: Retained for up to twelve (12) months, then securely deleted.
- Website Usage Data: Retained for up to twenty-four (24) months.
- Legal Hold: Automation App may retain information beyond standard retention periods where required by law or in connection with legal proceedings.
You may request deletion of your personal information at any time by contacting [email protected].
6. Data Security
Automation App implements commercially reasonable administrative, technical, and physical safeguards including:
- Secure transmission using SSL/TLS encryption.
- Access controls limiting employee and contractor access on a need-to-know basis.
- Use of Stripe's PCI-DSS compliant payment infrastructure.
- Regular review of security practices and procedures.
No method of transmission over the internet is completely secure. In the event of a data breach, Automation App will notify you in accordance with applicable law.
7. Cookies & Tracking Technologies
Automation App's website uses:
- Essential Cookies: Necessary for basic website functionality.
- Analytics Cookies: Used to collect aggregate information about website usage.
- Preference Cookies: Used to remember your settings and preferences.
You may disable or delete cookies through your browser settings. Disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites not owned or controlled by Automation App. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites.
9. Your Rights & Choices
- Right to Access: Request a copy of your personal information.
- Right to Correction: Request correction of inaccurate or incomplete information.
- Right to Deletion: Request deletion of your personal information, subject to legal retention obligations.
- Right to Opt Out of Marketing: Opt out at any time by clicking the unsubscribe link or contacting [email protected].
- Right to Data Portability: Where technically feasible, request a copy in a structured, machine-readable format.
To exercise any of these rights, contact [email protected]. We will respond within thirty (30) days.
10. California Residents (CCPA/CPRA)
California residents have additional rights including:
- The right to know what personal information Automation App collects, uses, discloses, and sells.
- The right to delete personal information.
- The right to correct inaccurate personal information.
- The right to opt out of the sale or sharing of personal information. Automation App does not sell or share personal information as defined under CCPA/CPRA.
- The right not to be discriminated against for exercising CCPA/CPRA rights.
To submit a CCPA/CPRA request, contact [email protected]. We will respond within forty-five (45) days.
11. Children's Privacy
Automation App's services are intended solely for adults and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
12. International Users
Automation App operates exclusively within the United States. If you are accessing from outside the U.S., your information will be transferred to and processed in the United States.
13. Changes to This Policy
Automation App reserves the right to update this Privacy Policy at any time. Material changes will be posted on automationapp.org with a revised effective date.
14. Contact Information
Automation App
Website: automationapp.org
Email: [email protected]
Livingston County, New York
By using Automation App's services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.